Month	No of requests	Ongoing	responded to in under 10 days	responded to in 10 - 20 days	over target
January	106	0	24	58	24
February	120	0	24	68	28
March	125	0	24	71	30
April	103	0	27	55	21
May	109	0	32	51	26
June	129	0	34	51	44
July	134	0	56	40	38
August	114	0	49	41	24
September	100	0	34	52	14
October	96	0	33	39	24
November	97	0	33	34	30
December	58	0	23	25	10
Totals	1291	0	393	585	313