Month	No of requests	Ongoing	responded to in under 10 days	responded to in 10 - 20 days	over target
January	124	0	55	58	11
February	116	0	36	68	12
March	99	0	32	60	7
April	82	0	35	33	14
May	110	0	41	59	10
June	94	0	38	38	18
July	93	0	21	52	20
August	106	0	30	49	27
September	85	0	24	38	23
October	119	0	39	62	18
November	102	0	34	54	14
December	69	0	15	39	15
Totals	1199	0	400	610	189