Month No of requests Ongoing responded to in under 10 days responded to in 10 - 20 days over target
January 124 0 55 58 11
February 116 0 36 68 12
March 99 0 32 60 7
April 82 0 35 33 14
May 110 0 41 59 10
June 94 0 38 38 18
July 93 1 21 52 19
August 106 0 30 49 27
September 85 3 24 38 20
October 119 5 39 62 13
November 102 3 34 54 11
December 69 16 14 35 4
Totals 1199 28 399 606 166